There are over 500 licensed home inspectors in Massachusetts. Inspectors educational and practical experience vary greatly. Home inspection companies and their reports also vary within the industry. Some firms use “trained customer service representatives” who get a commission for every inspection they book. Multi-inspector firms use subcontractors to conduct their inspections. Some firms send out multiple inspectors to inspect a property; however you the client can only be with 1 person at a time. Franchise firms can be self-insured and may provide a boiler plate report that may not meet MA Standard of Practice. Inspections can last only an hour and you receive a minimal checklist report at the end with no photographs. Other reports are full of fluff. Some inspectors will not allow the realtors, family members, friends, etc. to be present during the inspection. And many inspectors will not allow you to interface with them until the end of the inspection. And if you have an inspector from out-of- state inspecting to your property, how much time is he going to spend with you when they are spending 2 hours traveling to the site ?
I am the sole proprietor of Stephen Home Inspection. My client and their party will be with me the whole time and I encourage questions. At the end, I go back to my office , generate the report, investigate any issues that may of come up during the inspection, and email the report and photos within 24 hours.
This purchase is the largest and most important in your life. Many an inspection will result in the client walking away from the property. I want you to be comfortable in moving ahead with the purchase if you choose to do so.
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